Terms & Conditions.

1. Agreement to Terms

By accessing or using the services of Relief Massage Method, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Description

Relief Massage Method offers professional massage therapy and facial bodywork services, which may include (but are not limited to):

  • Therapeutic massage

  • Corrective myofascial therapy

  • TMJ / TMJD specialized treatments

  • SomaFace℠ Sculpting (intraoral and external facial massage for both esthetic and therapeutic benefits)

  • Sports massage and recovery

  • Pain management therapy

3. General Massage Therapy Disclaimer

Massage therapy is a complementary, wellness modality, not a substitute for medical care. We do not diagnose conditions or prescribe medical treatments. Clients should seek qualified medical evaluation and follow the advice of licensed healthcare professionals. Massage therapy may provide benefits such as improved circulation, reduced muscle tension, pain relief, esthetic enhancement, and relaxation, but results are not guaranteed.

4. TMJ / Jaw-Disorder Disclaimer (Specialized)

It is especially important to work with a qualified healthcare professional to determine the underlying cause of any jaw disorder and to develop an appropriate treatment plan. Massage therapy, including TMJ-focused work, may provide complementary relief but may not be appropriate for all individuals. Clients should obtain a proper diagnosis and use massage as part of a broader, professionally guided plan.

5. SomaFace℠ Sculpting Disclaimer

SomaFace℠ Sculpting is a specialized facial massage method designed to support both therapeutic healing and esthetic enhancement. It may help reduce jaw tension, support circulation, improve facial contour, and promote relaxation. Results vary depending on individual physiology, and no outcomes can be guaranteed.

6. Wellness Experience & Retail Products Disclaimer

Our practitioners may share personal experiences and what works for their own health and wellbeing. These insights are not medical advice and should not be taken as recommendations.

Retail products we sell or use (such as oils, skincare, or massage tools) are popular items we sometimes incorporate into sessions. Supplements sold are at the discretion of you, the client. By purchasing or using these items, you accept that you do so at your own risk and should consult with your healthcare provider as appropriate.

7. Booking, Scheduling & Cancellations

  • Appointments must be made in advance via our scheduling system.

  • All appointments are subject to therapist availability.

  • Confirmations are sent via email or text.

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Late cancellations or “no-shows” may incur a fee (as per cancellation policy).

8. Payment Terms

  • Payment is due at time of service unless other arrangements are agreed in writing.

  • We accept cash, credit cards, and approved digital payments.

  • All listed prices include applicable taxes and fees.

  • Gratuity is not required but appreciated.

  • Refunds, if allowed, are subject to the cancellation policy.

9. Packages, Series & Gift Certificates

Packages / Series

  • Packages or bundles are valid for the period stated at purchase.

  • Sessions must be used within that timeframe unless otherwise agreed in writing.

  • Packages are non-refundable except at our discretion.

  • Packages cannot be applied retroactively to past services.

Gift Certificates / Gift Cards

  • Under Missouri law, gift certificates/cards cannot expire or carry inactivity fees.

  • All issued certificates/cards remain valid indefinitely unless used.

  • Damaged or altered certificates/cards may not be accepted, but value will be honored.

10. Perks & Rewards Program

We offer a client perks and rewards program as a courtesy (not a contractual right). These perks may change or end at any time.

  • Referral Rewards: Share the Relief — when your friend books their first session, you both receive $20 off.

  • Social / Check-In Bonuses: Check in on Facebook or Instagram during your appointment and follow @TheReliefMassage to receive a 10-minute add-on (Facial Cupping, Gua Sha, or Red & Blue Light Facial Therapy).

  • $10 Google Gratitude: Leave a positive Google review and receive $10 off your next visit.

  • $25 Share Your Experience: Post two Instagram Stories (a week apart), or one feed post tagging @TheReliefMassage → receive $25 off your session. Proof required.

  • Limit: Two credits may be applied per visit. Not valid for Intro to TMJ Relief or series packages.

11. Professional Boundaries & Conduct

  • All treatments are strictly therapeutic.

  • Proper draping is used at all times.

  • Clients who engage in inappropriate conduct will be dismissed immediately without refund.

12. Health & Safety

Clients must:

  • Provide accurate health history during intake.

  • Notify us of changes in health status.

  • Follow pre/post treatment instructions.

  • Communicate discomfort during the session.

  • Not attend sessions if contagious.

13. Limitation of Liability

Relief Massage Method and its therapists provide services for wellness, relaxation, esthetics, and therapeutic purposes. We do not guarantee results. Our liability is limited to the cost of services rendered. Clients assume responsibility for their own health and accept any risks associated with massage therapy, SomaFace℠ Sculpting, or the use of retail/supplement products.

14. Privacy & Confidentiality

We maintain confidentiality of all client information in line with professional standards and applicable laws. Please see our Privacy Policy for details.

15. Governing Law & Disputes

These Terms are governed by the laws of Missouri, USA. Any disputes will be resolved in Kansas City, MO courts.

16. Contact Information

Relief Massage Method
Kansas City, MO
Email: hi@reliefmassagemethod.com
Phone: (816) 355-6842